Thanks, Ignat for bringing this issue! This is indeed a problem in the Haskell community and ecosystem at the moment, and we can't just ignore it if we want to improve things.
Every Haskell developer uses the build tool. This is a crucial piece of development toolchain. That's why it's sad if a core tool is maintained only by a single person, maintainers are not willing to have more open-minded discussions regarding some user-requested features or a tool have poor UX. In my vision, everyone should be welcome to open issues to a build tool and contribute to it as everyone will benefit from improvements. And it's a pity that some people have a negative experience with this process which drives contributors away. I'm following the Cabal issue tracker, so I notice from time to time some not friendly behaviour towards its users.
In the same spirit, having multiple build tools leads to duplication of effort for fixing the same problems and implementing the same features. Writing a build tool requires a colossal amount of effort and time. Not to mention that supporting both build tools is an enormous job as well.
* If your project builds with Cabal, it's not guaranteed to build with Stack (at least you need to write stack.yaml).
* If your project builds with Stack, it's not guaranteed to build with Cabal (you may need to specify upper and lower bounds).
Thus, every maintainer must spend a lot of time maintaining support for both build tools if they want to provide good UX for everyone. I'm doing this for multiple years, and it's a troublesome process, but I do believe that thinking about users first is the way forward. This effort seems redundant in a theoretical world where Haskell has a single, core, official, open-sourced build tool managed by the community.
> I have enjoyed using cabal very much
I'm also using Cabal for my personal projects, but this doesn't mean there are no problems. I learned to circumvent build tools pitfalls and survive in the ocean of incomprehensible errors, but I'm already in the middle of the ocean, and I don't want to stop swimming. Beginners, who are just staying on the coast, might not want to go into it at all.
Best,
Dmitrii