I've made a few changes to the ticket system today, in preparation for a push on cleaning up the ticket database (announcement to be made shortly). The changes are: 1. There's a new field "Type of Failure", with values None/Unknown Build failure Install failure GHC doesn't work at all Compile-time crash Runtime crash GHCi crash Incorrect result at runtime Compile-time performance bug Runtime performance bug Hopefully the values are self-explanatory. Setting this correctly will help us to focus on important tickets, and may help us automatically prioritize tickets in the future. 2. The "Severity" field has gone away. This field was intended to be used as a way for ticket submitters to communicate to us the importance of the bug to them, but in practice it wasn't clear how to use it, it hasn't been used consistently, and as a result we generally ignore it. The new "Type of Failure" is a much less ambiguous way to communicate some of the same information. 3. The "Difficulty" field has more sensible values representing a range of times, rather than just "1 hour" or "1 week": Unknown Easy (less than 1 hour) Moderate (less than a day) Difficult (2-5 days) Project (more than a week) Rocket Science Cheers, Simon