Furthermore, when someone offers feedback designed to improve a page, and does so in a very non-threatening way:
On Dec 2, 2009, at 2:26 PM, Andrew Coppin wrote:
My suggestion is that if we really want people to grab the HP rather than download GHC directly, maybe we could make the link slightly more prominent? It also wouldn't hurt to mention it from the "Implementations" page, and maybe the GHC homepage? Just a suggestion...
... then in my own humble opinion, snapping back with "Are you sure this isn't user error?" is not a particularly nice response.
When someone asks a question after being offered feedback designed to improve a page, and does so in a very non-threatening way:
Are you sure this isn't user error?
... then in my own humble opinion, snapping back with "\"Are you sure this isn't a user error?\" is not a particularly nice response" is not a particularly nice response. -- Tony Morris http://tmorris.net/